Last updated: November 2025

Shipping Policy

We carefully craft every made-to-order piece. Below are our processing timelines, shipping charges, and important courier policies.

Made-to-Order & Production Time

All products are made-to-order to ensure the highest quality and craftsmanship. Production begins after your order is confirmed. Estimated lead times are:

  • Semi-Formals: 3 to 4 weeks
  • Formals: 4 to 6 weeks
  • Bridals: 8 to 10 weeks (may extend during peak wedding season)

These windows include stitching, finishing, quality control, and dispatch. In rare cases (high seasonal demand or supply delays) production may take longer — we will notify you promptly.

Shipping Costs & Weight Policy

Shipping charges are based on package weight and follow our courier partners' rounding rules:

  • All weights are rounded up to the next full kilogram (courier policy).
  • Flat rate — All cities in Pakistan: PKR 550

If you enable multiple shipping options at checkout they will display automatically; otherwise PKR 550 will be applied for domestic shipping.

Order Processing & Dispatch

Once your item is complete and passes quality control we will dispatch it via our trusted courier partners. You will receive a shipping confirmation with a tracking number by email or WhatsApp.

Tracking & Delivery

Tracking numbers may take 24–48 hours to become active with the courier. Delivery times after dispatch depend on the courier and destination; please allow the courier's standard transit time in addition to our production window.

Lost or Damaged Shipments

Report lost or damaged shipments within 48 hours of delivery to: fashionaccessories786@yahoo.com or call +92 336 2627769. Keep all packaging and photos of damage — we will assist with the courier claim and next steps.

International Shipping

International shipping is not enabled by default. If you would like a custom international quote, contact us and we'll provide shipping options and costs for your destination.

Returns & Exchanges for Made-to-Order

Because products are custom-made, our returns and exchange policies differ from ready-stock items. For details please read our Refund & Return Policy (link) or contact customer support before placing an order.

Note: Production and shipping times are estimates. For urgent orders or wedding timelines please contact us prior to ordering so we can confirm feasibility.